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Send your request
Share a link, image, or description of the item you want.
Found it in Japan, but they won't ship overseas?
Send us the item link. We'll check availability, seller details, restrictions, and shipping options—then send you a quote before purchase.
- No payment now
- No purchase without approval
- English support
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Send the link
Share the product page, quantity, and destination.
Request
ReceivedItem link
Destination
Quantity
2/3
We check and quote
We review availability, seller details, restrictions, and shipping.
Quote
Approval firstItem costchecked
Service feeincluded
Shippingestimated
3/3
Packed and shipped
After approval, the item is bought, packed, and tracked.
Quote first. Purchase only after approval.
How it works
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We check it in Japan
We confirm availability, seller details, and restrictions.
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You receive a clear quote
Review the total, then pay securely by Stripe link if you approve.
4
We purchase and prepare your order
We buy only after approval and payment confirmation.
5
We ship it to you
Your item is packed safely and shipped to your door.
What we can help you buy
Stationery & Pens
Character Goods
Anime & Hobby Items
Retro Game Accessories
Books & Art Goods
Home & Lifestyle Items
Small Gifts & Souvenirs
Pre-owned or Limited Items
If it is available in Japan, we will do our best to get it for you.
Why Torii Parcel
Human supportReal people help with your request.
You approve before we buyYou're always in control.
Better context in EnglishClear updates you can trust.
Optional photo checksSee your item before it ships.
Careful packing and trackingPacked with care, tracked to you.
No purchase before your approval. Every request is reviewed before payment.
Pricing
Clear quote before we buy.
Every request is reviewed first. We send you the item cost, service fee, and shipping estimate before anything is purchased.
Submitting a request creates no charge. After you approve the quote, we send a secure Stripe payment link and purchase only after payment is confirmed.
You approve the total before we buy.
Item cost
Product price and domestic seller cost
Service fee
Our sourcing and concierge support
Shipping estimate
International delivery options
Optional photo checks or special handling may be added only when needed.
Restricted items
For safety and legal reasons, we cannot purchase or ship the following items.
Food & Drinks
Medicine & Supplements
Unclear Cosmetics
Perfume & Aerosols
Dangerous Goods
Counterfeit Goods
Very Large or Fragile Items
This list is not exhaustive. Final decisions are made based on shipping regulations and our policies.
See prohibited and restricted itemsFAQ
How long does it take to receive my item?
It depends on item availability, domestic delivery in Japan, and international shipping. Most requests receive an initial availability check within a few business days.
How are shipping fees calculated?
Shipping is estimated from destination country, parcel size, weight, carrier options, and any special handling needed for the item.
Can I cancel my request?
You can cancel before approving the quote. After purchase, cancellation depends on the seller's policy and whether the order has already shipped.
Do you check the item before shipping?
We can provide optional photo checks when practical, especially for pre-owned, limited, or condition-sensitive items.
What payment methods do you accept?
Payments are made securely through Stripe. After you approve the quote, we will send you a Stripe payment link. Submitting a request does not create a charge, and we will not purchase the item until your payment has been confirmed.
Do you ship worldwide?
We aim to support many destinations, but some countries, carriers, and item types may have restrictions.
Ready to request something from Japan?
Tell us what you are looking for and we will take care of the rest.
Check This ItemRequest an Item
Check an item from Japan.
Paste the Japan product link and tell us where it needs to go.
Reviewed in Japan
Your request, reviewed in Japan.
We review item details, seller information, costs, restrictions, and shipping options before anything is purchased.
- No purchase before your approval
- Clear quote first
- Item and seller checked in Japan
- Shipping options explained in English
Request
Review
Quote
Approve